Survey and Feedback

Survey and Feedback

Thank you for the overwhelming response to our recent survey. The feedback and comments that we received are an essential part of our communications mix. We use this information to continually improve the quality of our service at Style Street and to ensure that we are meeting the expectations of parents and careers

It was very pleasing for us to see that the majority of feedback was positive; however there is always room for improvement. We are now addressing these areas, with many actions taking affect immediately, whilst some others will be implemented over a longer time frame, ensuring the quality of our service continuous to be at its best.

Actions Implemented Immediately

Arriving, Departing and the Side Play Area

–         All educators are aware that children and their families must be welcomed on arrival and during departure times.  We have also revisited the Circle of Security in reference to supporting children during transition periods.  This transition includes both from the home to the Centre and in between the day to day routines.

–         Our early shift will complete the side playground check list and set up this area to ensure it is inviting and aesthetically pleasing and relates to the new side playground program.

–         We have restructured the side playground routine to ensure no more than 21 children utilise this space between 7:30 – 9:30 am and 3: 00 to 5:30 pm.

–         Around 9:00 am is when the Kookaburra and Wombat children make their way to the back playground. Kangaroo children remain in the side playground. In the afternoon the Kookaburra Room will be open from 3:00 pm until 5:30 pm promoting indoor/outdoor play. Kangaroo children will join family grouping at 4:30 pm in the side playground, with the limitation of 21 children in the side playground being monitored.

Outdoor Play Areas

–         All outdoor programs are now made available. These are located in green folders and displayed in their designated spaces.

–         An educator (2 if ratio permits) will complete safety checks and set up the back environment at the start of each day between 8:30-9:00 am. Again, the environment is set up in reference to the new back playground program.

–         We have also changed our approach when transitioning children in between indoor and outdoor spaces. Educators will walk up to children individually, or groups of children, referring to their names and letting them know about the changes approaching.  This approach is in line with the Centre’s philosophy of being respectful and looking after the child’s wellbeing.  This also refers to children lining up to make their way to the back playground.  One educator will lead another in the middle and an educator at the end.

General Behaviours and Refreshers

–         Educators are aware that supervision of children is a priority and children’s needs must be adhered to at all times. Educators to accommodate siblings being supported throughout the day providing ratios are met.

–         Educators have been advised to arrive in the play spaces or playgrounds at correct times so that they are ready to receive children and families


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